Who is responsible
Norvepixellantern Materials Ltd, company no. 15274638, is responsible for personal information it receives through this website's operation and direct correspondence. Registered office: 18 St Pauls Square, Birmingham B3 1QU, United Kingdom. Contact [email protected] for privacy enquiries.
Website requests
Accessing a website discloses connection information to its hosting infrastructure, including an IP address, requested resource, request time and browser-related headers. Hosting and security logs may be processed to deliver pages, investigate faults and protect the service. The legal basis is our legitimate interest in operating a secure, reliable informational website.
The supplied site code includes no advertising trackers, third-party analytics, embedded social widgets or remotely hosted fonts. Photographs are requested as local site resources. See Stored Preferences for the distinction between this code and any site-level preference controls.
Enquiry composer
Text entered in the technical enquiry composer is processed in your browser. The composer does not transmit its fields, submit a form or save a draft in cookies or browser storage. Copying writes text to your device's clipboard after your action; downloading creates a local text file. Your browser, operating system, clipboard manager or synced device services may separately retain that information.
Email correspondence
If you choose to email us, we receive your address, message and any other information you include. We use this information to consider the enquiry, respond where appropriate and maintain relevant correspondence. Our legal basis is legitimate interests in communicating with readers and managing editorial queries. Where necessary, processing may also support compliance with legal obligations or the establishment, exercise or defence of legal claims.
Please send only information needed to explain the question. Do not send sensitive personal information, account credentials, vehicle identification numbers or personal details about other people without a lawful reason.
Access, sharing and transfers
Information may be handled by service providers supporting hosting, security or email, subject to appropriate contractual and security arrangements. We do not sell reader correspondence or use it for targeted advertising. Disclosure may be required by law or necessary to address misuse and protect legal rights. Where processing entails restricted international transfers, applicable safeguards are required, such as approved contractual protections or an adequacy decision.
Retention and security
Correspondence is retained only for as long as reasonably needed to address the matter, keep an appropriate editorial record or meet legal requirements. Relevant considerations include whether a query remains open and whether a dispute or legal obligation requires continued retention. Technical logs should be limited to operational and security needs. No internet transmission or storage system can be guaranteed completely secure.
Your rights
Subject to applicable law and relevant exceptions, you may request access, correction, erasure, restriction or portability of your personal information and object to processing based on legitimate interests. If processing relies on consent, you may withdraw it without affecting earlier lawful processing. We may need proportionate identity verification before responding.
Contact us first if you have concerns. You may also complain to the UK Information Commissioner's Office at ico.org.uk or another competent supervisory authority.
Changes and external links
External sites have their own privacy notices. This notice may be updated when the site's processing changes; the current text is published on this page. A material change involving new processing should be explained before that processing begins where required by law.